* # of Adults: Max 4.
I´m from Cambodia. I like Arenal Kioro very much. It is a place with paradise views, and it is a beautiful hotel I have never met.
With love from me to Arenal Kioro
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CST Information
Our services and the spectacular landscapes that you will enjoy your trip. We hope you visit us in the future and you recommend us to your friends and family.
PROPERTY DESCRIPTION
Arenal Kioro offers a fabulous place with a natural view of to the Arenal Volcano. The hotel has 27 acres of undulating land, surrounded by two streams (La Palma and Kioro) with crystalline waters that begin to flow in the Arenal Volcano National Park. It has two paths where plant species are identified. 3 kilometers away there is a property with private thermal springs for our customer’s delight.
ENVIRONMENTAL COMMITMENT
The conservation of the environment is our motivation.
The Arenal Kioro Hotel carried out environmental studies to cause the least impact possible during the construction and operation of the project.
The property has a sewage treatment plant, smart systems for energy saving, recycling program, its own springs, construction with reforested woods
We hope to count on your support and to present this place for future generations.
MISSION
Create in our customers unforgettable experiences, based on the natural beauty that surrounds us with first class services, in harmony with environmental sustainability policies.
GENERAL INFORMATION
Category Luxury Hotel
Opening December, 15th 2005
Type of property Mountain hotel and viewpoint
Location 10 minutes North West from La Fortuna
Type of rooms Suites
Total number of rooms 53
Total hectares of property 27 acres
Humid climate. Temperature 16 to 24 degrees Celsius
Rooms for disabled
GENERAL SERVICES
- Transportation to any part of the country (with charge).
- Game room (ping-pong, pool, board games).
- Thermal waters with transportation service.
- International food restaurant, lobby bar.
- Temperate pool for adults and children.
- internet , private parking.
- conference facilities.
- currency exchange.
- bell boy service.
- laundry service.
- room service.
- mini gym.
- gift shop.
- spa.
HOTEL KIORO CONTACT
Ricardo Araya C. General Manager
John Clark Operation Manager 1
Roger Araya Operation Manager 2
CONTACT SAN JOSE
Ricardo Araya J. Sales & Marketing Manager
Sustainable Policies
The Arenal Kioro Suites & Spa Hotel commits to the following….
- To be able to guarantee the conservation and efficient use of resources.
- To love nature and to transmit that love and respect by means of the living experience to our guests, employees and community.
- To apply the 5 Rs as far as the use of the resources and handling of remainders: to recycle, to reuse, to repair, to reject and to reduce.
- To encourage saving water and energy.
- To give participation to the local communities so that they are expressed themselves and to encourage the use and development of micro companies at a local level.
- To be co-authors in making an effort in order to rescue the values and traditions of the community.
- To inform and sensitize both the guests and employees in regards of our sustainable policies.
- To protect our flora and fauna, for we are completely against extracting plants or wild animals. We scold commercializing flora and fauna species and we no not keep wild animals captive.
- To consume traditional, organic products preferably, in recyclable packings, of high quality and produced in our local community.
- We scold any type of sexual abuse, especially involving under age human beings, therefore, the fulfillment of the Nº 7899 law, against Commercial Sexual Abuse towards under age people and following our internal Behavior Code, we shall cancel the contract we have with people or companies that somehow help, contribute, tolerate o promote Sexual Abuse against children and teenagers.
Arenal Kioro Suites & Spa and ICT´s Certificate for the Tourism Sustainability of ICT.
In Arenal Kioro Suites & Spa we make a bigger effort every day to be sustainable and work together to know the sustainability policies of the company.
The CST is a certification and categorization program of tourism businesses according to how well their operation produces the least environmental, social impact and closer to a sustainable concept.
CST is divided in four areas:
- Physical Biological environment.
Assess the interaction of the company and the natural environment.
- Service Area.
Evaluate internal processes of the company
- Socioeconomic environment
It assesses the economic impact that the operation of the company produces in the community and also the efforts of the company to provide an economic benefit and social development in the area.
- External Client
Rate how the company will motivate the customer to participate with them for sustainability.
Arenal Kioro Suites & Spa loves nature and believes in the rescue of values and traditions of our town. We are very proud of the efforts we do. We invite you to participate with us and give us your suggestions and comments on the topic to become increasingly sustainable.
Para efectos de que usted quiera participar de la experiencia de sostenibilidad turística, en su habitación usted encontrará un formulario como el que se muestra a continuación. Siéntase libre de completarlo y déjenos conocer su opinión acerca del Certificado de Sostenibilidad Turística
Trails Regulation:
- Use snickers or hiking shoes
- Do not make noise during the trip.
- Do not support yourself in any of the trees.
- Do not extract plants and animals.
- Don’t litter.
- No food
- No feed animals
Guide´s Explanation for visitors or tourists attending to the path:
- Use snickers or hiking shoes
The entry of people in sandals is not allow because they are slippery, besides they do not protect the foot in case of snakes, bugs etc, and we don’t want any accidents.
- Do not make noise during the trip.
If we want to take advantage of the trail to observe wildlife, we must go silent in order to not afraid animals.
- Do not support yourself in any of the trees.
Do not touch or rely on any tree because they can have toxic substances, insects or poisonous animals that can threaten people’s health.
- Do not extract plants and animals.
As a company that strives for conservation of forests (wildlife) of Costa Rica. We do not accept the removal of any plant, animal, insect etc.
- Don’t litter.
As in rule # 5, which seeks conservation, we should not dispose garbage within the paths.
- No food.
Do not enter with food to the trails because this can create scents that attracts animals, and they may attack to get the food.
To make your stay in Costa Rica the most enjoyable experience, take into account this personal traveling tips:
1. Take along a photocopy of your passport. Make sure a photograph of you is easily seen, your personal data and the date you entered the country may all be in it too.
2. Deposit your valuable belongings (money, passport, plane tickets and traveler’s checks) in your hotel’s safety box.
3. Keep a list of all the numbers and serial numbers of your personal documents.
4. If you stay in popular multiple use cabins, find out about the security of maintaining your valuables within your room.
5. It’s best not to carry jewelry with you.
6. Avoid changing money on the street. Use banks or well known exchanging offices. Check in your hotel for recommendations on the subject. Try to take only the amount of money you are going to use during the day.
7. Don’t leave unattended objects such as cameras and video cameras. Keep your wallet in an inconspicuous place.
8. Make sure you know the address where you are going. Tell the people at your hotel about your destination.
9. Used cabs whose identifications are exhibited on the door. The license plates must have red numbers and the cars must be red too. As boarding a cab see that the meters shows ceros, or negotiate with the cabby the price of your trip prior to start the trip.
10. When driving do not give rides to people you don’t know. Try not to park in dark or deserted spots. Use parking lots. These places are legally responsible for your car and anything left in it. Tell the administrator about anything you want to leave in your car.
11. The emergency number is 911. They speak English.
12. Always find out whether the 13% sales tax is included in the goods price your are purchasing. In restaurants and bars additional 10% tax is charged. Tipping is optional there.
13. Light clothes are recommended, but may be wise to carry a sweater or jacket since nights tend to be cool. At sea level shorts are good enough. If you plan to walk in the forest, long sleeve shirts, jeans, boots and a hat are more appropriate. Be sure your clothes are made of cotton. Don’t forget a mosquito repellent, sunglasses and suntan lotion or cream. During the rainy season ( May through November) a jacket and an umbrella are a must.
14. Telephones, faxes, cellular phones, Internet, as well as audiovisual equipment are always at hand
15. Most establishments work from Monday to Sunday and are open from 8:00 am to 5:00 pm. Some private places close at noon. Bars and other recreation businesses are open still late at night. Government offices open from 8:00 am to 4:00 pm. Banks open from 9:00 am to 4:00 pm. Some banks have offices that remain open until 6:00 pm or 7:00 pm.
16. To rent a car, a current driver’s license is necessary, along with a credit card. The drivers must be over 21 years old and a deposit should be paid. You drive on the right side lane and the international signs are used on streets ands roads.
17. About electricity, there is 110 or 220 volts power all over the country. Check with the people in your place before connecting any electrical apparatus on to the line.
